Help Center

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

The final price includes taxes and duties, although not all currencies incorporate these fees. Maughan Jones has no control over and is not accountable for any duties or taxes imposed on your package. Any additional charges for customs clearance are your responsibility.

Customs regulations vary widely by country, so it's advisable to contact your local customs office for detailed information. Please be aware that, in rare instances, customs agents may cause delays in the delivery of certain packages.

It depends on where you are. All UK orders will be delivered next day if order before 3pm. Overseas deliveries can take anywhere from 3-16 days. Delivery details will be provided in your confirmation email.

All our watches include a 2 year movement warranty starting from the date of your watch's receipt. This warranty safeguards the watch movement against manufacturers' defects for a period of 2 years from the original purchase date.

During this duration, any issues with the movement will be repaired at no cost, with the exception of a £3.95 shipping and handling fee. It's important to be aware that this warranty exclusively pertains to the watch movement and does not extend coverage to the case, glass, or band/strap.

It is essential to note that we cannot assume responsibility for damage or loss occurring during transit. Additionally, damage resulting from accidents, misuse, neglect, unskilled repairs, normal wear and tear, or theft is not covered by our warranty. Please refer to our warranty document for further details.

When your order status reads "Unfulfilled," it simply indicates that we've successfully received your order! After shipping, you will be provided with a tracking number, and your order status will be updated to "Fulfilled."

If your order was unexpectedly canceled, it's possible that our fraud filter flagged it as potentially fraudulent. If you're confident that this is not the case, we recommend placing a new order using a PayPal account. If you don't have a PayPal account, you can conveniently sign up at www.Paypal.com.

We may have also ran out of stock, if that is the case we will email you with an updated lead time on when that product will be back in stock.

In the creation of Maughan Jones, no detail was overlooked. Our battery-powered quartz watches feature the renowned Japanese Miyota Precision Quartz Movement, a trusted and widely recognised name in the industry. Additionally, our collection includes watches with self-winding automatic movements, spanning with Japanese-made Miyota automatic movements.

All our of models feature high quality sapphire crystal glass which is a hard wearing scratch proof material.

Please send all order and product enquiries to support@maughanjones.com and a member of our team will get back to you within 48 hours.